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3 of 4 found the following review helpful:
 Read the reviews May 14, 2008
I made the mistake of buying blind.... never again! My main problem wasn't really with creating the movie (which is still difficult) but more with the menus. The title pages to select from are terrible. First impression of a movie is from the menu. Not happy at all. Today I'm reading reviews to find another program.
1 of 4 found the following review helpful:
Listen to this feedback before wasting your money. Feb 13, 2008
I have Movie Edit pro 11 and still have yet to receive any return emails or phone calls from customer support. If you listen to any feedback listen to this. Do not buy any product from Majix. Try calling them and find out yourself.Movie Edit Pro 12Magix Entertainment Movie Edit Pro 12
8 of 8 found the following review helpful:
 Great Progie, worst customer support ever Jan 08, 2008
I have had the program for a month and it's worth having a windows machine just for this software ;-) I have lot's of experience with iMovie and this is even better.
However, I had a "Media Verification Error" on first running the program (it thought it was a bad CD even though it installed fine) My email I sent from the support site was NEVER even answered. The viocemail left for someone in "Customer Service" was never answered... after 2 weeks I waited through numerous hold times and transfers to nowhere or disconnects, I got through to Patrick in support who had the crappiest attitude of any tech support geek I have ever worked with. Get a new job Pat if it's Soooo bad over there...
He said Yea, it's a problem with the DVD encryption and they have an unlock tool for it (gee you'd think they would have that in the FAQ on the website) He sent me a link to the tool and it finally worked and it said I'd be sent an un-lock code... waited 5 days and no email... more hold time to speak with my buddy Patrick and he said, yea I'll just give it to you over the phone..... no explanation or cares about why no one ever answers their emails...
Program is great but someone who owns the company from Germany needs to kick a little but down in Florida.
6 of 6 found the following review helpful:
Avoid. Do not buy. Dec 27, 2007
Completely crashed my computer upon installation.
Video is choppy, manual is confusing, software is not intuitive, Support will not email validation number, and Magix doesn't answer their phone.
'Wish I hadn't bought it.
18 of 19 found the following review helpful:
Not perfect, but still great Nov 22, 2007
I've been using this program for about six weeks now, and have to say I'm mightily impressed. Although quite skeptical at first (mainly due to the unusually-low price), "Movie Edit Pro 12" has won me over in a big way.
Here are my observations about this software; hopefully it will be of use to potential buyers.
- The manual that accompanies the software is pretty bare-bones. It touches on several key points, and guides the buyer through a few basic steps. For the most part, you'll want to use the included video-tutorials to help speed-up the learning-curve.
- The video tutorials are quite good indeed (although for some reason they really low-resolution. My first thought on viewing them was "oh crap, the quality is poor... what did I get myself into?")
- I'm using a PC with Windows XP, Intelduo-core quad with LOTS of extra memory. Uploading videos has been PERFECT, not a single issue there.
- I'm using this program to edit VHS-captured video and manipulate it heavily. So far I haven't run into many problems at all.
- I usually run between 2-and-5 lines of visuals simultaneously (with varying fades/video effects) and find that the program is sometimes unable to provide a video-preview of my work. I presume I'm throwing too much at it at once. By scrolling the progress-bar along the top of my project, I'm able to see how it will look even without using the video-preview pane.
- I was able to easily figure-out most of the editing tools at a leisurely pace in a matter of days. The program is pretty foolproof (the "undo" button is a lifesaver, and hasn't failed me yet!), fairly intuitive, and responsive.
- As has been mentioned in other comments, YOU NEED TO DOWNLOAD THE PATCH from Magix' site in order to properly burn your projects.
- The time it takes to do a mixdown and burn the DVD (five steps) varies depending on how effects-heavy the visuals are.
For example, last night I did an 11-minute clip with A LOT of video effects (ie. 'blackbox', 'whitebox', many multiple fades, and up to five layers of visuals simultaneously blending). In all, it took 94 minutes for the program to mixdown and burn those 11-minutes of visuals.
- Even though the rendering/mixdown/burning of visuals can take a while to process, the results have been quite amazing, IMO.
Overall I'm quite pleased with this program. While the glitchy video-preview is a bit annoying, I find I'm still able to work-around it and produce some excellent work. And I haven't even tried out the audio options yet...!!!
Recommended, esp. for the price.
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